For Exchange Questions & Concerns

Contact the Brooks Brothers Customer Service team. 

They are available Monday – Friday from 7 am – 7 pm CT at:

• Phone: U.S. 855-416-4463 / International 1-650-456-5680
• Email: unitedsupport@brooksbrothers.com
• Live Chat: Log in to your Brooks Brothers ordering portal to access live chat

If employees are asking for additional credits, refusing to pay for additional expenses, feedback on the quality of brooks brothers uniforms, best to re-route inquiry to United Help Hub, see below: 

• We recommend contacting the Help Hub, where a United representative can follow up with you directly. 
• You can submit your request through the following link: Submit a Uniform Program Inquiry - Employee Service Center.