Payment processing is initiated after a vendor has marked a job complete in their Worksmith vendor portal. Worksmith then invoices clients on the payment period close date and pays vendors in accordance with their Payment Terms & Payment Method.
What is Worksmith's payment schedule?
Worksmith consolidates billing to the clients three times per month on the 10th, 20th, and last day of the month. We then pay vendors in accordance with their Payment Terms from those three dates.
Where's my payment?
To view the status of your payment, navigate to your Invoices tab located in the left column. There you can review your Current Period (jobs that have been marked complete, but payment period has not closed), Invoices (payment period has closed and a corresponding Invoice has been generated), and Credits.
Payment Remittance Troubleshooting:
Your payment remittance address reflects the address in which Worksmith will send/process payment. You can review your Payment Remittance Address at any time on your My Profile page by clicking on the Payment section drop-down.
See further details on an invoice by navigating to your Invoices tab located in the left column. Click on the desired Invoice to view details of payment. Refer to the Worksmith invoice number from the email notification you received from bill.com, your check stub, or the top left corner of the check.
To update your Remittance Address, please log in to your bill.com account and go to Settings > Your Company > Profile > Edit > Save.
Don't have a bill.com account? Contact our Accounting Team at accounting@worksmith.com and they will help get you set up!