User Roles and Responsibilities

Last updated: December 13, 2025

Worksmith has three different types of users on the platform: administrators, regional and local users.

Administrators oversee all locations and can take any action on the platform. Regional and local users are responsible for only the locations assigned to them by the administrators.

 

Platform Visibility

Approval Threshold

Platform Editing 

Admin User

All locations

All users

All requests

Invoices & Reporting

No threshold - Can approve all bids at any location 

Locations, users and approval settings

All locations details

All request information

Regional User

Assigned locations

Assigned requests

$ Threshold - set by admin, can approve below amount at any assigned location

Assigned location(s) detail

Assigned location(s) request detail

Local User

Assigned locations

Assigned requests

$ Threshold - set by admin, can approve below amount at any assigned location

Assigned location(s) detail

Assigned location(s) request detail